Salmonella Claim Advice
British tourists frequently suffer from diarrhoea caused by Salmonella on all-inclusive package holidays to destinations where low hygiene standards are present, but did you know that if you have suffered food poisoning on a package holiday that you could claim compensation?
Can I make a claim?
If you booked a package holiday and didn’t eat anywhere outside of your resort 48 hours before becoming ill, there’s a good chance that you’re in a strong position to claim compensation. Salmonella claims have a limitation period of 3 years for adults, and 3 years from the age of 18 for children, so don’t let your tour operator get away with poor standards, contact us today if you feel that you’re entitled to compensation.
How much is my claim worth?
Typical compensation awards for Salmonella claims range from £2,000 to £20,000 depending on the severity of your illness, but rest assured that we treat every case individually and when assessing the amount of compensation that you may be entitled to we will consider how your illness has affected you. Below you’ll find some examples of successful salmonella cases that we have handled:
£10,100 compensation following sick holiday in Egypt
Thomas Cook admits liability for the sickness experienced by the Bennett family that could have been avoided had the resort enforced food basic hygiene standards and maintained the temperature of the food correctly. When travelling abroad with a reputable UK tour operator you do not expect to stay in a hotel with such poor food hygiene practices. See the full story
£7,500 compensation for retiree following double holiday illness in Cuba
Retiree suffered severe and recurring bouts of gastric and respiratory illness; later diagnosed as having suffered a gastric intestinal disorder, characterised by diarrhoea, cramping abdominal pains, fatigue, hot and cold shivers and other flu-like symptoms. He was also found to have contracted the life-threatening respiratory infection Legionnaire’s disease. See the full story
First Choice pay holidaymaker £5,750 compensation for Salmonella illness
“There can be no doubt that First Choice was responsible for the illness,” Simon Lomax concluded. “It came from something the family ate, or it could have been due to contaminated water in one of the hotel’s swimming pools. Whatever its provenance, the illness could only have come from within the holiday village, as the family never left the precincts after their arrival.” See the full story
Who’s to blame?
If you booked a package holiday with a tour operator in the UK for a single price that included your accommodation, flights, food and more, then you should be covered under The Package Travel and Linked Travel Arrangements Regulations 2018. This regulation places responsibility for your safety on your tour operator, which means that you will claim compensation from them.
You might assume that the food handlers at your hotel are to blame if you suffered Salmonella food poisoning at an unhygienic restaurant, and while they might be at fault, because you have booked a package holiday your tour operator is responsible for all of the third party suppliers that make up your break abroad.
How do I claim for Salmonella food poisoning?
Starting a claim is as simple as giving us a call. We’ll discuss your case with you and advise the best course of action to win your compensation, including the evidence that you have to support your claim, but from there we handle everything. Because we do the all the hard work, including corresponding with your tour operator, you can carry on with your life while you wait for your compensation to arrive.
Complaining directly to your tour operator can be a frustrating process that is often fraught with delays that can lead to your claim being under settled, resulting in receiving a fraction of the true value of your claim. By choosing us to represent you, you not only avoid the stress of handling your own claim but have the backing of a team of dedicated team that have unparalleled experience of travel law.
What causes Salmonella?
Salmonella is a harmful bacterium that can have a negative impact on your digestive health and in some extreme cases can cause severe health problems that last long after your initial symptoms have cleared. Often Salmonella is contracted through food poisoning, including the following potential routes to infection:
How can I tell if I have Salmonella?
Salmonella exhibits symptoms that you would expect from food poisoning, as well as flu-like symptoms, including the following:
If you suffer from any of these symptoms for longer than a 24 hour period it’s vital that you receive medical assistance, as you could suffer from on-going health problems that impact your quality of life. Conditions such as Irritable Bowel Syndrome (IBS) can limit your diet and result in continuing digestive problems, and Reactive Arthritis can severely limit your mobility, both of which could have a big impact on your quality of life.
How long does Salmonella last?
The usual incubation period for Salmonella is between 12 to 72 hours, meaning that you start to display symptoms on the very first day of your holiday, or potentially days after returning home. Once your symptoms manifest they typically last for between 4 and 7 days, however you could find yourself suffering for weeks.