Package Travel and Linked Travel Arrangements Regulations 2018

We are a specialist package holiday personal injury claims service for victims of illness and accidents on holiday abroad.

Have you been ill on holiday or injured through no fault of your own?

Was your holiday a package holiday and do you wish to claim compensation?

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Get free advice today about making a no win no fee holiday claim

If you have been affected by a holiday illness or accident, see how the Package Travel and Linked Travel Arrangements Regulations 2018 can help you:

• What is a Package Holiday?
• What are the Package Travel and Linked Travel Arrangements Regulations 2018?
• Package Travel, Package Holidays and Package Tours Regulations
• Package Holiday Compensation Claims

What is a Package Holiday

The Package Travel and Linked Travel Arrangements Regulations 2018 lay down rules that tour operators and holiday companies must follow and these rules are found in the company’s ‘booking terms and conditions’.

For a holiday to receive the benefit of protection under the Package Travel Regulations 2018 the package must meet the following definition:

• It was advertised as a package or all-inclusive deal
• You bought the holiday for an inclusive or total price
• You bought more than one part of your holiday, such as flights and accommodation, from one company with one payment
• After booking one part of your holiday, you were prompted to buy another and your personal and payment details were transferred so you didn’t have to enter them again. You completed this all within 24 hours of the first booking
• Other tourist services not ancillary to transport or accommodation and accounting for a significant proportion of the package (e.g. tours or excursions included in the overall package)
• The package must cover a period of at least 24 hours or include overnight accommodation

Note: a cruise can constitute a ‘package’ because it covers both transport and accommodation.

What is a Linked Travel Arrangement?

A Linked Travel Arrangement is when you buy one service from a tour operator and are then prompted to buy another – but your information and payment details aren’t transferred.

You must also buy these services within 24 hours of each other for them to be considered a Linked Travel Arrangement.

It is the responsibility of the first travel company to tell you that you’ve been sold a Linked Travel Arrangement.

A Package Holiday is when you book more than one part of your holiday through the same travel agent or website.

A Linked Travel Arrangement is when you buy one part of your holiday and then are prompted to buy another part within 24 hours, but your payment details aren’t transferred.

What are the Package Travel and Linked Travel Arrangements Regulations 2018?

The Package Travel Regulations 2018 set out information that must be provided by tour operators before a holiday is booked and after the booking and before the holiday starts.

This ensures tour operators and holiday companies are responsible for the ‘proper performance’ of holiday contracts including the services provided by suppliers such as airlines, hotels and cruise operators.

The Package Travel Regulations 2018 also ensure tour operators and holiday companies put enough money aside to make sure that if the company goes bust you will get your money back or if you are abroad you will get home.

Package Travel, Package Holidays and Package Tours Regulations

When your holiday is protected by the Package Travel Regulations your UK tour operator assumes responsibility for ensuring that your holiday is provided to a reasonable standard.

Your tour operator is responsible for making sure its suppliers perform their obligations properly.

So if you are ill due to food poisoning or because of poor hygiene at your hotel or you suffer an accident that results in you sustaining a personal injury through no fault of your own, your tour operator may be held responsible.

Equally, if your holiday is not supplied to a reasonable standard because, for example, there is building work at your hotel or the facilities advertised are not available your tour operator is again responsible.

In each of these situations you have a right to claim compensation.

Time Limits – Package Travel Regulations 2018

If you have suffered an accident abroad or during a flight or cruise you should seek legal advice urgently as the time limits for pursuing a claim vary.

The law in England and Wales allows a person 3 years from the date of an accident or illness to start court proceedings. For children under 18 and people with certain mental disabilities the rules are different.

If you suffered a personal injury onboard an aircraft or cruise ship the rules only permit 2 years to start court proceedings.

If your accident occurred outside England and Wales and is not protected by the Package Travel and Linked Travel Arrangements Regulations 2018 you could be subject to the time limits in the country where the incident happened. Time limits abroad can be very short. For example, unless interrupted, in Spain the time limit for bringing a claim is usually just 1 year.

If your complaint concerns a breach of contract then in England and Wales the law allows you 6 years to start court proceedings.

Package Holiday Compensation Claims

Simpson Millar Solicitors are specialist Holiday Claims Specialists and can advise you if you have suffered an injury or illness whilst abroad during a holiday.

Our Holiday Experts have successfully represented holidaymakers involved in accidents abroad and food poisoning illness outbreaks at foreign hotels for many years.

If you have a valid claim our Personal Injury Lawyers accept compensation claims on a no win no fee paying basis meaning you pay nothing as we promise to limit our costs to whatever we recover from your opponent. If we lose we receive nothing.

Give us a call or send us an email and find out in minutes if we can help you and just how much compensation your claim might be worth.

What Our Clients Say

When you trust Simpson Millar with your holiday claim you can rest assured that we will fight to achieve not only a successful outcome but also to maximise the amount of compensation you will receive.