Scottish Lady wins £8,000 for Turkish Hotel Accident
Mrs Burns received £8,000 in compensation from TUI when she slipped down some steps at the Guler Hotel, in the popular seaside town of Bodrum. The steps were situated close to the hotel swimming pool and were covered in water.The Holiday Claims Experts at Simpson Millar Solicitors LLP are pleased to have won a compensation battle against TUI Holidays for a lady from Scotland who fractured her foot at a hotel in Turkey.
Mrs Burns was able to claim in the UK despite the injuries being sustained in Turkey due to the fact she had booked a package holiday. The laws in England mean that the package holiday company or tour operator, in this case TUI, are responsible when things go wrong at hotels that are sold as part of a package.
The Simpson Millar Travel Law Experts Weigh In
After getting nowhere fast when directly approaching TUI, Mrs Burns got in touch with the Simpson Millar Solicitors for legal assistance.
Paul Stevens, the Hotel Accident Claims Manager at Simpson Millar, agreed to take on her travel claim on a ‘No Win, No Fee’ funding basis.
“When I first took on the case I was worried because our client slipped on a non-slip surface. Most of the hotel slipping claims that we take on are because the hotel management fail to ensure that steps close to pools do not offer sufficient slip-resistance.”
“In this case, after heated correspondence whereby TUI attempted to allege that my client’s injury may have been caused by a pre-existing condition, they finally agreed to properly compensate my client. They seemed to accept the argument that the slip-resistant matting applied to the steps had not been fitted properly.”
Simpson Millar Applauded for their Holiday Accident Claims Handling
Mrs Burns was delighted with the outcome of her compensation claim against TUI. Of the Simpson Millar Travel Claims Team she advised,
“The service I received was excellent and very professional.”
When asked to comment on the person conducting case, Paul Stevens, she added:
“He always kept me updated with things and was very reassuring. I always felt confident he would do his best for me”.
Simpson Millar Solictiors LLP would be willing to offer assistance to anyone who sustained an accident in Turkey within the last 3 years.
Our extremely experienced Travel Lawyers are helping people that sustained trip and slip accidents in Turkey, food poisoning at Turkish hotels and more unusual accidents such as those involving injuries caused by negligently designed Turkish waterslides.
Mrs Burns kept 100% of her compensation and her case was dealt with on a “No Win, No Fee’ funding basis.
If you are thinking about making a claim today, we would urge you to call us for a free telephone consultation about your Turkey holiday accident claim.