£19,000 settlement for holidaymaker injured at the Hotel Bristol in Italy
We recently settled a holiday accident case for £19,000 after our client sustained serious injuries to her arm following a slip and fall on wet bathroom tiles at the Hotel Bristol in Sorrento, Italy.
The Hotel Bristol in Sorrento
The Hotel Bristol is located in Sorrento, which is in the Campania region of Italy. Currently advertised by TUI-owned tour operator TUI as a family-run and elegantly styled holiday destination, the Hotel Bristol appears to have a lot to offer British tourists.
Wet floor results in wedding holiday disaster
Our client travelled to the Hotel Bristol for a wedding, making this a very special holiday. During her stay, the Sorrento region experienced heavy rainfall, which began affecting the hotel the night before her accident, as water leaked into the hotel and members of the hotel staff tried to mop it up.
During the storm, it appears that water entered our client’s bathroom through a waste outlet on the floor, as well as through the bathroom ceiling. On the morning after the storm, our client woke up and went to the bathroom, upon which she slipped and fell on floor tiles that had become wet in the night, resulting in a painful injury.
She informed a member of staff at the Hotel Bristol, and after the hotel manager visited her room, she was provided with transportation to the local hospital.
Hospital treatment for holiday injuries
The hospital advised her that she had suffered multiple fractures to the top of her left arm and may have displaced her ball socket. She decided that rather than receiving surgical attention abroad, she would have her injuries looked into when she returned to the UK and was subsequently provided with a sling and collar. After several enquiries, she was advised that she would be safe to fly home.
Upon her return to the UK, she visited her local hospital and was x-rayed, upon which she was informed that she had fractured her left proximal humerus, her left humeral neck and greater tuberosity, essentially confirming the damage that the Italian medical professionals had suggested that she had suffered.
Consequences of accident
Our client advised us that following her injury she had to rely heavily on her partner for routine tasks, as she was unable to carry them out herself. She informed us that she was unable to return to work, and since her initial injuries have healed, she has had reduced mobility and strength in her arm, meaning that she is now unable to perform tasks that she was previously able to, including interacting with younger members of her family.
£19,000 for accident abroad
Following her injury, our client instructed us to represent her, and as a result of the severity of her injuries and the financial impact that her accident had on her life, her case was settled for £19,000.
What to do if you have an accident
If you have an accident on holiday and believe that you may have been seriously injured, it’s vital to seek out treatment from a medical practitioner as soon as possible. The easiest way to achieve this is to notify a member of staff at your hotel or your tour operator representative, who should be able to get you the help that you need, whether it’s a case of arranging for an on-call doctor to visit or resourcing transportation to the nearest medical centre or hospital.
The extent of your injuries might not be immediately obvious, and treatment from a medical practitioner early on might prevent any further damage that could be caused by your accident.
It’s advisable to take pictures of the cause of your accident as soon as possible. Most responsible hoteliers will act quickly to rectify the cause of an accident to prevent it from happening again. If you believe that you might need to claim compensation, whether due to a loss of income or any out of pocket expenses that you might have incurred, it’s prudent to take a few pictures or record video as close to the time of your accident as possible, ideally before the problem is fixed.
Find out if you can make a claim
If you’ve been involved in an accident on holiday, you might be entitled to claim compensation. A member of our travel law team can provide you with a complimentary no-obligation consultation, during which we can advise you of the best method to pursue a claim, including whether we can represent you on a ‘no win no fee‘ basis.