Group wins £13,500 for Gastroenteritis at the Tropicana Azure Club
Three holiday makers struck down by severe gastroenteritis at the Tropicana Azure Club resort in Sharm el Sheikh have received £13,500 compensation.
Symptoms of Diarrhoea, Headaches and Fatigue
The holidaying trio had booked a package holiday at the Tropicana Azure Club resort in Sharm el Sheikh. They booked it through Olympic Holidays, one of the UK leading tour operators.
Initially, the first female traveller in the group became ill with symptoms of diarrhoea, cramps, hot and cold spells, tiredness, fatigue and headaches which lasted for 7 days. She visited a pharmacy near the resort and was given re-hydration sachets and anti-diarrhoea tablets.
The second female holiday maker became ill a few days into the trip. She began to suffer vomiting, diarrhoea and stomach cramps, which lasted for 6 weeks. She also experienced the terrible symptoms of dehydration, bleeding from her rectum, tiredness and fatigue. All of which led to weight loss.
On returning to the UK her condition became worse and she was hospitalised for 3 days, where she received medication for her symptoms and fluids through an intravenous drip (IV). She was told by doctors that she had food poisoning, but the cause could not be identified through a stool sample.
The last holiday goer, a male, suffered from severe diarrhoea, headaches, tiredness and fatigue for 7 days. He also took re-hydration sachets and anti-diarrhoea tablets to ease his symptoms.
As a result of their illnesses, the sick holiday makers can now no longer consume spicy food or full fat milk due to intolerance.
Ill Holidaymakers Approach Simpson Millar
It was against this background that Simpson Millar prepared letters of claim for each traveller and sent them to Olympic Holidays who denied responsibility. After obtaining further medical evidence it was found that all 3 holiday makers suffered from severe gastroenteritis with on-going post-infective irritable bowel syndrome (IBS).
Olympic Holidays continued to be difficult by repeatedly failing to disclose all the relevant documentation.
However, finally Olympic Holidays offered £4,000 for the first holiday maker, £7,000 for the other and £2,500 for the male vacationer. The total offer of £13,500 was accepted by the trio and their cases were settled.
Simpson Millar is already handling a flood of claims concerning similar facts about the Tropicana Azure Club resort in Sharm el Sheikh. If you have suffered illness after your stay at the resort, or think you might have been affected by a bacterial infection then contact Simpson Millar to discuss a possible claim on a ‘no win no fee’ basis.