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£16,000 Compensation Awarded after Accident at Apollonian Resort & Spa

Author: Ross Smith | Date: 9th May 2019

A man was staying at the Apollonian Resort & Spa on the Greek island of Kefalonia and enjoying the gym facilities when he was badly injured.

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Our client, an experienced gym goer, was using the lateral pull down weight machine when the cable snapped, sending him falling to the floor along with the pull down bar.

His shoulder was badly injured in the accident and he required extensive specialist treatment. He was also left with lasting nerve damage and neuropathic symptoms, including sharp jabbing sensations and more intense pains.

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How We Helped

After returning to the UK, the man asked our Holiday Claims Solicitors to help him claim compensation from tour operator TUI.

We accepted the case and argued that the accident could have been avoided if the hotel facilities had been adequately maintained. In particular, we stressed that Apollonian Resort & Spa had failed to ensure the gym equipment was safe to use, as it hadn't carried out repairs and kept it in good working order.

Furthermore, regular maintenance hadn't been carried out, and steps hadn't been taken to prevent guests from using unsafe equipment. This, we said, meant TUI hadn't exercised the degree of skill and care that would reasonably be expected of them and their suppliers, and that local safety standards had been breached.

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The Outcome

TUI agreed to settle with the client out of Court, paying a compensation award of £16,000. This reflected the severity of his injury, the loss of enjoyment of his holiday, medical expenses and the wider financial impact of the accident.