There is currently much excitement and anticipation in the travel industry as recent government announcements suggest that travel restrictions are likely to be lifted on a gradual basis during summer 2021.
Tunisia is a very popular holiday destination for UK holidaymakers with many opting to stay at all-inclusive hotels in recent years. Famous for its markets, its culture and its mosques and great weather, it is easy to see why holidays to Tunisia are so appealing to those living in the UK.
We therefore expect to see package holidays to popular resorts like Port El Kantaoui, Sousse, Monastir, Skanes, Hammamet and Yasmine Hammamet gradually resuming during 2021.
Of course, as we have seen all too often over the last 12 months, government plans and government guidance can change instantly, and with concerns over new Covid-19 variants appearing across the world, any optimism has to be cautious.
Are there problems with Holiday Illness in Tunisia?
Simpson Millar’s holiday claims experts have secured compensation for many holidaymakers that have stayed at all-inclusive hotels in Tunisia over recent years.
But as long as the tour operators that provide the holidays and their hotel suppliers take hygiene and food safety issues seriously, and put steps in place to ensure that food in appropriately sourced, stored, prepared and served, then there should be no more risk of travelling to Tunisia than any other destination in terms of being at risk of contracting illness causing bugs like salmonella, E.coli or Campylobacter.
The worldwide Covid-19 pandemic has focussed the minds of the world on the importance of good personal hygiene, the importance of regular hand washing, the benefits of using antibacterial gels and the advantages of thoroughly and regularly cleaning surfaces and equipment.
These are things that can help to reduce and prevent the spread not only of Covid-19, but also other illness causing bugs. It’s therefore hoped that this raised level of awareness will assist not only in controlling and limiting Covid-19, but the spread of other illness causing pathogens.
The fear and concern, however, is that hotels are likely to be asked to accommodate and cater for literally thousands of guests from a standing start once the industry resumes. And that means their focus may not be on ensuring that food is properly and hygienically stored, prepared, handled or cooked to the standards that are known to reduce or eliminate the risk of guests contracting bugs that are known to cause symptoms of gastroenteritis.
What are my legal rights if I suffer from Holiday Illness in Tunisia?
The law allows a person that suffers loss as a result of consuming unsatisfactory food/drink served by a hotel in Tunisia to claim compensation, so long as the food was provided as part of the package holiday.
This means that if you have suffered with symptoms of gastroenteritis, such as diarrhoea, sickness and stomach pains, either during or following a package holiday, you may be able to claim compensation from your tour operator.
The person bringing the claim, however, must be able to prove not only that they were ill, but also that it was the food or drink that was served by the hotel that most likely made them ill.
We would recommend anyone considering bringing a claim for holiday illness contracted during a package holiday to seek advice from a holiday law specialist, as proving the cause of illness can be most difficult. For instance, tour operators can be quick to blame any illnesses contracted on one of their holidays on the weather, over indulgence, the sea or anything other than unsatisfactory food.
This means that in nearly every case there is a need for expert evidence and that steps have to be taken to force the tour operators to disclose documents relating to hygiene and illness.
Who can help me with my Holiday Illness Claim and what will it cost me?
Simpson Millar’s dedicated team of holiday claims experts have been dealing with holiday illness claims for many years and have a tour operating background, having previously worked for companies such as TUI, First Choice, MyTravel and Thomas Cook.
This means that we are well placed to assess potential claims, to give accurate advice, to obtain the documents that will be needed to win the case and get the expert evidence that is needed to prove the case.
There are different ways of funding a claim for holiday illness and Simpson Millar will consider what is best for you on a case by case basis. The most popular way of bringing a claim, however, is on a No Win, No Fee basis, the details of which we are open about and are happy to explain.
If you’ve been ill with gastric symptoms such as diarrhoea, stomach cramps and nausea during or following a package holiday taken over the last 3 years, and believe your symptoms were caused by consuming food or drink served to you by the hotel, then you can contact Simpson Millar for free, initial no-obligation advice on 0808 239 4285 or via the enquiry form on this site.
Popular Tunisia Hotels
Port El Kantaoui
Marhaba Palace Hotel
Royal Kenz Hotel
Sentido Bellevue Park
Concorde Green Park Palace
Seabel Alhambra Beach, Golf & Spa
Marhaba Salem Hotel
Jaz Tour Khalef Hotel
Marhaba Beach Hotel
TUI BLUE Scheherazade
Marhaba Royal Salem
Occidental Sousse Marhaba
Iberostar Selection Diar El Andalous
Iberostar Selection Kuriat Palace
One Resort Aqua Park
One Resort Jockey
Skanes Family Resort
Hotel Bel Azur Thalasso & Bungalows
Hotel Le Sultan
TUI BLUE Oceana Suites
Paradis Palace Hotel
Hotel Royal Nozha
Steigenberger Marhaba Thalasso Hammamet
Splashworld Venus Beach
Hotel Aziza Beach Golf & Spa
Mirage Beach Club
Medina Belisaire & Thalasso
Hotel Iberostar Averroes
TUI MAGIC LIFE Africana
Jaz Saphir Palace & Spa
Concorde Marco Polo Hotel